Location
Box Hill, Victoria, Australia
Posted
July 20, 2026
Job Description
Job Description
We are hiring an IT Support professional to join our Melbourne office. In this role, you'll provide high-quality technical support across the business, ensuring our teams have the technology and infrastructure they need to create exceptional games.
Reporting to the IT Operations Manager, you'll be responsible for delivering Level 2 support, managing endpoint devices, maintaining IT assets, and working with our regional and global IT teams to improve services and infrastructure.
If you enjoy solving technical challenges, improving IT services, and working in a collaborative, fast-paced environment, we'd love to hear from you.
Key Responsibilities:
- Provide Level 2 technical support and act as the primary escalation point
- Take ownership of technical user issues and drive them to resolution
- Oversee the procurement, tracking, auditing, and secure disposal of studio hardware
- Maintain accurate IT...