Location
silay, negros occidental, Philippines
Posted
June 29, 2026
Job Description
Role Overview
The successful candidate will oversee IT support and service desk operations for our local office, ensuring efficient and effective service to internal users. This role involves working closely with colleagues to deliver a seamless service to users.
What You Will Do
- Act as front line support, respond to customer inquiries, troubleshoot issues, and maintain accurate records.
- Collaborate with other teams to identify and resolve technical issues.
Why It Might Be a Fit
This role is suitable for a Support Bar Analyst with excellent communication and leadership skills, looking to make an impact in a fast-paced environment.
Requirements
- At least a college graduate of IT degree or equivalent
- 1 year of experience in IT related field
- Strong knowledge of first and second line support operations
- Strong knowledge of ServiceNow and industry trends
- Excellent relat...