Location
toronto, on, Canada
Posted
July 20, 2026
Job Description
Join SMBC Canada in a vital Desktop Support Associate role focused on user IT assistance and system maintenance. Ensure smooth operational procedures and manage user technology needs effectively.
As a Desktop Support Associate at SMBC in Toronto, you will support hardware and software installations, troubleshoot various IT issues, and facilitate user onboarding. Your efforts will help maintain the Bank's technological resilience while ensuring compliance with all relevant policies. Your expertise in network and server infrastructure will ensure seamless operations.
Key Responsibilities:
• Provide technical support and user assistance for IT systems
• Troubleshoot desktop and laptop issues efficiently
• Install and configure new software and hardware
• Conduct routine maintenance and system checks
• Document troubleshooting solutions and inventory updates
Requirements:
• At least five years of experience in deskt...
As a Desktop Support Associate at SMBC in Toronto, you will support hardware and software installations, troubleshoot various IT issues, and facilitate user onboarding. Your efforts will help maintain the Bank's technological resilience while ensuring compliance with all relevant policies. Your expertise in network and server infrastructure will ensure seamless operations.
Key Responsibilities:
• Provide technical support and user assistance for IT systems
• Troubleshoot desktop and laptop issues efficiently
• Install and configure new software and hardware
• Conduct routine maintenance and system checks
• Document troubleshooting solutions and inventory updates
Requirements:
• At least five years of experience in deskt...