Job Description
The IT Support Analyst will be responsible for providing technical support and assistance to our staff and clients. This individual will play a crucial role in maintaining the smooth operation of our IT systems, troubleshooting any issues that arise, and implementing new technologies to improve efficiency and productivity.
Key Responsibilities:
- Provide technical support to staff and clients, including troubleshooting hardware and software issues, setting up new equipment, and resolving network connectivity problems
- Monitor and maintain the integrity and security of our IT systems, including servers, networks, and databases
- Assist with the implementation of new technologies and systems, including conducting research, testing, and training staff on new software and equipment
- Create and maintain documentation for IT processes and procedures, including user guides, troubleshooting manuals, and system configurations
- Collabo...