IT Support Analyst [#4927]

Alteo

Full-time Other-General
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Location
montreal, quebec, Canada
Posted
June 06, 2026

Job Description

Alteo is looking for an IT Support Analystย for a permanent position based in Montreal.

*** Hybrid work: 4 days in the office/week ***

You will play a key role in supporting staff across the organization and helping them work efficiently with our bespoke publishing system for website content. Youโ€™ll receive full training on our custom publishing workflow, then become the go-to expert for supporting, testing, and improving how our teams use it. Alongside publishing support, youโ€™ll handle day-to-day technical queries, manage tickets, and collaborate closely with colleagues across global IT to keep systems running smoothly. This is a great opportunity for someone who enjoys solving problems, learning new tools, and taking ownership of how technology supports our business.

Responsibilities:

  • Learn and master our bespoke publishing process, then support staff to ensure content is produced and published accurately and on time.
  • Handle client and int...