Location
Downers Grove, IL, United States
Posted
July 21, 2026
Job Description
IT Supervisor – End User Technology & Microsoft Platform Services
We are seeking an IT Supervisor to lead end-user computing operations while helping shape the organization's future Microsoft technology strategy. This role combines technical leadership, team supervision, project coordination, and hands-on support responsibilities. The ideal candidate will have experience leading technical teams, driving endpoint initiatives, and partnering with infrastructure, security, and business stakeholders to improve the employee technology experience.
Key Responsibilities
+ Supervise and mentor desktop support and end-user technology personnel, providing guidance, coaching, workload management, and performance oversight.
+ Lead day-to-day operations of the end-user computing environment, ensuring timely resolution of incidents, service requests, and escalations.
+ Oversee desktop support for end users across hardware, software, enterprise applications, and Micros...
We are seeking an IT Supervisor to lead end-user computing operations while helping shape the organization's future Microsoft technology strategy. This role combines technical leadership, team supervision, project coordination, and hands-on support responsibilities. The ideal candidate will have experience leading technical teams, driving endpoint initiatives, and partnering with infrastructure, security, and business stakeholders to improve the employee technology experience.
Key Responsibilities
+ Supervise and mentor desktop support and end-user technology personnel, providing guidance, coaching, workload management, and performance oversight.
+ Lead day-to-day operations of the end-user computing environment, ensuring timely resolution of incidents, service requests, and escalations.
+ Oversee desktop support for end users across hardware, software, enterprise applications, and Micros...