Job Description
Time Type:
Full TimeIT Specialist – Transportation Management Systems (TMS)
The IT Specialist is responsible for supporting, maintaining, and enhancing Transportation Management Systems (TMS) and related applications. Acting as a bridge between business stakeholders, Global IT teams, and external vendors, this role ensures system stability, drives continuous improvements, and supports customer implementations and integrations to deliver reliable and efficient business operations.
Tasks and Responsibilities
Provide 2nd and 3rd level support for incidents, service requests, and application-related issues.
Monitor system performance and conduct troubleshooting and root cause analysis to ensure application stability and user satisfaction.
Configure and maintain applications according to business requirements and support software updates, releases, and...