IT Solution Analyst

Not Specified Computer Occupations

Responsibilities

• Responsible on implement, configuration of integrations between WMS and TMS, and between customer’s and DHL system.


• Responsible for data extractions for Power BI usage.


• Responsible for any other data analytics requirement initiated locally or within APAC, by utilizing DHL standard tools or platform.


• Responsible for creating and maintaining technical documentations throughout the project lifecycle.


• Ensure service requests and incidents are resolved within SLAs.


• Perform study and implementation of new IT solutions to the business in a timely and quality manner.


• Provide guidance on other team member on newly implemented solution.


• Manage projects as assigned from time to time.


• Participate in the testing, training, implementation and post-implementation support for the projects.


• Investigate and resolve technical issues encounter by users.


• W...