Location
Lawrence, KS, United States
Posted
July 19, 2026
Job Description
Description
The IT Site Support Specialist is responsible for providing hands-on technical support for end users, maintaining IT assets, and ensuring reliable operation of hardware, software, and local technology services. This role requires strong troubleshooting skills, excellent customer service, and the ability to support a variety of devices and technologies within a manufacturing environment.
Key Responsibilities
+ Diagnose and resolve hardware issues involving desktop and laptop computers, monitors, keyboards, mice, RF scanners/guns, printers, and other peripheral devices.
+ Provide technical support for mobile devices, including smartphones and iPads running iOS/iPadOS.
+ Install, configure, maintain, and troubleshoot hardware and software solutions for end users.
+ Respond to and resolve technical support requests in a timely and professional manner.
+ Support Windows 10 and Windows 11 environments, including user setup, devic...
The IT Site Support Specialist is responsible for providing hands-on technical support for end users, maintaining IT assets, and ensuring reliable operation of hardware, software, and local technology services. This role requires strong troubleshooting skills, excellent customer service, and the ability to support a variety of devices and technologies within a manufacturing environment.
Key Responsibilities
+ Diagnose and resolve hardware issues involving desktop and laptop computers, monitors, keyboards, mice, RF scanners/guns, printers, and other peripheral devices.
+ Provide technical support for mobile devices, including smartphones and iPads running iOS/iPadOS.
+ Install, configure, maintain, and troubleshoot hardware and software solutions for end users.
+ Respond to and resolve technical support requests in a timely and professional manner.
+ Support Windows 10 and Windows 11 environments, including user setup, devic...