IT Site Operations Engineer Mexico

Full-time Computer Occupations

Description and Requirements

The IT Site Operations Engineer is responsible for ensuring stability, continuity, and continuous improvement of IT operations supporting manufacturing environments at the site/GEO level. This role evolves beyond traditional infrastructure support by integrating AI‑enabled operations (AgenticOps), automation, and business alignment, acting as a key enabler of resilient and intelligent IT services. This role represents the evolution from traditional infrastructure support to a next-generation IT operations model, where engineers are empowered by AI, operate within an AgenticOps framework, and actively contribute to business value through technology.

Responsibilities

IT Operations & Manufacturing Support

Ensure high availability of critical manufacturing applications, systems, and infrastructure.

Provide operational support aligned with defined SLA targets.

Manage and resolve incident...