IT Service Support - Disclosure & Barring Service - EO
Government Digital & Data
Job Description
Liverpool
This is predominantly an office-based role. The post holder will be required to attend the Liverpool office on a full-time basis. As the post holder develops into the role, there may be limited opportunities to work remotely. This will be agreed with your line manager once in post.
The Job holder will report directly to an IT Senior Service Manager in the Technology and Innovation Directorate. They will be supporting the SIAM function in several IT capabilities which may include but not limited to Major IT Incidents, IT Problem Management, IT Change, and other IT controls processes. Also supporting the transition from legacy technology and supporting the new technology one defined. They will also provide overall desktop support and advice to DBS users.
As a member of the DBS IT Service Management Team, the post holder will play an active role in the control of these functions as well as contributing to the overall team...