IT Service Specialist

METRO Global Solution Center IN

full-time Computer Occupations
Apply Now
Location
Kharadi, Maharashtra, India
Posted
July 09, 2026

Job Description

Job Description

Your Responsibilities: 

  • Supporting the METRO Group corporate applications addressing core business needs like Sales, Logistics and Purchasing
  • Monitoring & reporting of data flows, in real time, between existing productive systems, meeting specific deadlines;  
  • Diagnosing and troubleshooting issues on live production environments;  
  • Analyzing and solving the incidents sent by the First Level Support;  
  • Assessing, troubleshooting and escalating user problems to specialized teams when necessary.  

Required key competencies and qualifications:

  • Knowledge of SQL language: performing queries, ability to understand basic SQL code;
  • Prior experience working with SAP solutions.
  • Analytical thinking and problem solving skills;
  • Proactive, result oriented team-player with the ability to work i...