Job Description
GPP Database Link (
Responsible for the management, operations, delivery and support of defined IT applications and/or infrastructure services; directs and coordinates the efforts of people to accomplish goals and objectives using available resources; plans, organizes, staffs, leads, and controls an organization to accomplish the goals.
Key Responsibilities:
Delivery of the end-to-end IT service management.
Ensures on-going service compliance with all company policies or legal requirements.
Plans and manages (or participates in) the Operating budget process.
Determines service component pricing and delivery charges.
Determine forecast of needs.
Responsible for the execution and improvement of services and ensures that tools and resources are capable and available. ( IT Service Catalog, Asset Management system).
Ensures ongoing service deli...