Location
regina, division no. 6, Canada
Posted
July 11, 2026
Job Description
Shape the future of IT services as a Manager of IT Service Management. Lead the development and execution of strategic ITSM capabilities in a hybrid-friendly culture.
In this pivotal role, you'll oversee the governance and maturity of IT Service Management across ISM. With a focus on driving service excellence and operational maturity, you'll lead a skilled team of professionals and collaborate closely with stakeholders and technology teams. Your strategic vision will align with customer needs and business goals, ensuring compliance with industry standards and regulations.
Key Responsibilities:
• Establish and execute the ITSM vision and roadmap
• Govern ITSM processes, policies, and performance measures
• Lead a team to drive operational excellence
• Collaborate with internal and customer stakeholders
• Ensure alignment with regulatory obligations and best practices
Requirements:
• Degree in IT, Computer Scienc...
In this pivotal role, you'll oversee the governance and maturity of IT Service Management across ISM. With a focus on driving service excellence and operational maturity, you'll lead a skilled team of professionals and collaborate closely with stakeholders and technology teams. Your strategic vision will align with customer needs and business goals, ensuring compliance with industry standards and regulations.
Key Responsibilities:
• Establish and execute the ITSM vision and roadmap
• Govern ITSM processes, policies, and performance measures
• Lead a team to drive operational excellence
• Collaborate with internal and customer stakeholders
• Ensure alignment with regulatory obligations and best practices
Requirements:
• Degree in IT, Computer Scienc...