IT Service Desk Engineer — Rotating 12-Hour Shifts

U3 Infotech Pte Ltd

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 15, 2026

Job Description

U3 Infotech Pte Ltd is seeking a Service Desk Engineer to provide first-line IT support for end users in Singapore. You will handle incidents and service requests, troubleshoot issues, and ensure timely resolution with excellent customer service.

Responsibilities include logging and tracking incidents, assisting with passwords/access, and maintaining accurate ticket records while adhering to SLAs. The role requires strong communication and teamwork and involves rotating 12-hour shifts.

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