It Service Desk Analyst

Hexcel Corporation

Full-time Analyst
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Location
illescas, kingdom of spain, Spain
Posted
July 16, 2026

Job Description

With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and additive manufactured parts. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centers around the globe. Become a part of the β€œstrength within.”
Hexcel is currently seeking an IT Service Desk Analyst for our Parla and Illescas locations (Spain).
Responsibilities
Record and resolve Service Desk queries within SLA targets.
Day to day monitoring and updating the Service Desk system, including escalation of tickets where necessary to Senior Analysts, other IT teams, and the IT Service Desk Manager.
Set-up and installation of new PC hardware & software, using departmental procedures and standards.
Carrying out routine scheduled IT activities, such as server backup...