IT Service Desk Analyst I

SYSTEMTEC, Inc.

Full-time other-general
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Location
Pensacola, Florida, United States
Posted
May 15, 2026

Job Description

SYSTEMTECย is seeking anย IT Service Desk Analyst Iย for aย remoteย opportunity with possible occasional travel in the Pensacola, FL area. Candidate will provide first-level IT support for end users in a primarily remote environment while occasionally traveling to regional office locations for onsite technical assistance. This role requires a strong customer-service mindset, professional communication skills, and the ability to troubleshoot basic hardware, software, and connectivity issues in a fast-paced support setting.

Required Qualifications for the IT Service Desk Analyst I:

  • Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.

  • High school diploma or equivalent required

  • 0โ€“2 years of experience in IT support, help desk, or technical customer service

  • Basic knowledge of Windows operating syste...