IT Service Desk Analyst

Gordon & MacPhail

Full-Time Computer Occupations
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Location
Elgin, Scotland, United Kingdom
Posted
July 08, 2026

Job Description

We have an exciting opportunity for an IT Service Desk Analyst to join our inspiring, innovative and successful IT Team. As the first point of contact for IT support across the Company, you will provide a friendly, proactive first-line service — logging queries, keeping colleagues updated, resolving what you can and escalating more complex issues to the wider team. This role will give you exposure to a broad range of technology and is a great opportunity to develop a career in IT while helping to ensure business continuity and support future success.


The Successful candidate will:

  • Be comfortable using everyday technology and the Microsoft Office suite (Word, Excel, Powerpoint)

  • Ideally have had exposure to business software such as Outlook, Microsoft applications

  • Ideally hold an IT related qualification, or working towards one.

  • Be a good communicator and team player, with a positive, can-do attitude and willingness to learn and ...