Job Description
Job Title: IT Operations Specialist – Level 2Reports to: IT Operations Manager
The IT Operations Specialist – Level 2 plays a key technical role in driving efficiency, automation, and reliability across DEPLOY's client's IT Operations. This position supports and automates the lifecycle of user accounts, hardware, and software, ensuring employees have the fastest, easiest, and best experience with technology.
The ideal candidate brings deep PowerShell scripting, troubleshooting, and automation expertise, along with hands-on experience in Microsoft 365 administration, Windows administration, and IT asset coordination.
Working under the direction of the IT Operations Manager, this role focuses on building and maintaining automation that eliminates manual work, standardizes IT processes, and improves IT operations and support.
The specialist executes hardware and software lifecycle operations, manages M365 and user administration, and prov...