IT Operations Specialist

Alpaca

Full-time Other-General
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Location
calgary, ab, Canada
Posted
June 05, 2026

Job Description

Company Overview Alpaca is a US‑headquartered self‑clearing broker‑dealer and brokerage infrastructure provider for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our Series D funding round brought total investment to over $320 million, fueling an ambitious vision. Alpaca is licensed, serves more than 9 million brokerage accounts worldwide, and is backed by top‑tier global investors.

Your Role An experienced IT Operations Specialist will support our distributed team with IT tasks and secure our organization. The role reports to the IT Support Lead.

Things You Get To Do

Be the go‑to person for IT helpdesk requests

Diagnose and provide IT support for staff as required

Work with HR and security to manage onboarding and offboarding activities

Set up and deploy laptops, devices, software, and hardware

Assist with shipping and receiving of hardware assets

Manage MDM systems, including BYOD

...