Location
Bengaluru, India, India
Posted
July 01, 2026
Job Description
**The opportunity**
We seek a skilled IT Operations Specialist to join our first line support team and support all Unity's employees. As the first point of contact, you'll play a vital role in ensuring everyone at Unity is able to use their IT equipment and software to do their best work
You’ll diagnose and resolve software and hardware problems, provide technical assistance, collaborate with internal teams on new technology solutions and identify areas for continuous improvement.
Your excellent communication skills will be critical, as you'll need to communicate effectively with technical individuals, as well as explain technical information to non-technical staff. The goal of this role is to deliver outstanding customer service in a timely and efficient manner while adhering to ITIL service management best practices.
**What you'll be doing**
+ Provide day-to-day IT support for employees including hardware and software troubleshooting for Windows...
We seek a skilled IT Operations Specialist to join our first line support team and support all Unity's employees. As the first point of contact, you'll play a vital role in ensuring everyone at Unity is able to use their IT equipment and software to do their best work
You’ll diagnose and resolve software and hardware problems, provide technical assistance, collaborate with internal teams on new technology solutions and identify areas for continuous improvement.
Your excellent communication skills will be critical, as you'll need to communicate effectively with technical individuals, as well as explain technical information to non-technical staff. The goal of this role is to deliver outstanding customer service in a timely and efficient manner while adhering to ITIL service management best practices.
**What you'll be doing**
+ Provide day-to-day IT support for employees including hardware and software troubleshooting for Windows...