Location
Monterrey, Nuevo Leon, Mexico
Posted
July 26, 2026
Job Description
Job Description
The IT Field Services Engineer is responsible for providing technical support and assistance to the end-user community and limited support for the OT environment. This role requires a strong understanding of IT and a general familiarity with SQL Server/MySQL concepts, along with a working knowledge of OT systems, hardware, and software used in a manufacturing environment. The IT Field Services Engineer ensures the smooth operation of IT infrastructure, resolves technical issues, provides user support, training and collaborates with internal and external stakeholders to support the integration and optimization of IT systems for multiple Sites across Cornerstone Building Brands.
Responsibilities:
- Provide Level II IT technical support to end-users, including diagnosing and resolving hardware, software, and network-related issues.
- Administer and maintain IT systems, including database administration, user account managem...