Location
amriswil, thurgau, Switzerland
Posted
June 15, 2026
Job Description
Responsibilities
- Provide 1st and 2nd level support via ticketing system, phone, remote, onsite.
- Manage Identity and Access Management (IAM): user lifecycle management, group and permissions administration, license assignment (Active Directory, Microsoft 365).
- Maintain and manage workplace infrastructure (hardware and software lifecycle).
- Support and troubleshoot production IT systems, including industrial PCs and connected devices.
- Analyse and resolve network issues (LAN, TCP/IP, DHCP, DNS, Wi‑Fi).
- Ensure proper ticket handling, documentation, and contribute to process improvements.
Qualifications
- Several years of experience in IT support / IT operations.
- Strong knowledge of Microsoft environments (Active Directory, Microsoft 365, Intune, MECM/SCCM, SOTI).
- Good understanding of Windows client/server environments and network troubleshooting.
- Experience with end‑user ha...