IT Operations Analyst

Sun Life

Full time Computer Occupations
Apply Now
Location
Taguig, Metro Manila, Philippines
Posted
July 06, 2026

Job Description

Job Description

:

Job description (heading) / Description du poste (titre)

This role combines Network Operations Center (NOC) monitoring, data analytics, and Site Reliability Engineering (SRE) to ensure the availability, performance, and reliability of enterprise systems.

The position focuses on real-time monitoring, alert/event management, observability (including OpenTelemetry), and data-driven reporting, while continuously improving system reliability, alert quality, and operational efficiency.

The role bridges:

  • Operations (incident monitoring and response)
  • Analytics (dashboarding and reporting)
  • Engineering (SRE, observability, and automation)
  • Preferred skills (heading) / Compétences particulières (titre)

    Monitoring & Observability

  • Experience with ScienceLogic, Splunk, ServiceNow ITOM, or similar tools
  • Strong understanding of o...