IT Onsite Support Technician

Arvato Bertelsmann

Full-time other-general
Apply Now
Location
Valencia, CA, United States
Posted
June 20, 2026

Job Description

Join the technology-driven team at Arvato as an IT Onsite Support Technician, where youโ€™ll be the first point of contact for onsite technical assistance. In this role, youโ€™ll troubleshoot hardware, software, and network issues while maintaining optimal workstation and LAN performance. Weโ€™re looking for a detail-oriented problem solver who enjoys helping others and ensuring smooth daily operations. If you thrive in a fast-paced environment and take pride in resolving technical challenges, weโ€™d love to have you on our team.
YOUR TASKS
* Provide technical support to users by serving as the first point of on-site contact for internal customers seeking technical assistance.
* Responsible for researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
* Provides answers to customers by identifying problems, researching answers, and guiding them through corrective steps.
* Candidate will assist our customers via phone, ema...