Location
vancouver, metro vancouver regional district, Canada
Posted
July 16, 2026
Job Description
Take charge of IT systems at a pivotal time with our growing retail brand. This IT Service Manager role bridges corporate strategy and frontline operations while ensuring robust network connectivity.
As the IT Service Manager, you will oversee all tech aspects critical to store operations. With 7-10+ years’ experience in high-volume retail environments, you will champion seamless IT performance while leading security improvements and vendor management. Your role includes motivating a small team and continuously enhancing tech workflows for optimal efficiency.
Key Responsibilities:
• Ensure all store systems and hardware function flawlessly
• Lead infrastructure security improvements and compliance
• Manage the entire lifecycle of in-store hardware
• Proactively identify tech issues and implement long-term solutions
• Optimize ticketing workflows for help-desk efficiency
Requirements:
• 7-10+ years of IT support management experience
• Proficient in POS sys...
As the IT Service Manager, you will oversee all tech aspects critical to store operations. With 7-10+ years’ experience in high-volume retail environments, you will champion seamless IT performance while leading security improvements and vendor management. Your role includes motivating a small team and continuously enhancing tech workflows for optimal efficiency.
Key Responsibilities:
• Ensure all store systems and hardware function flawlessly
• Lead infrastructure security improvements and compliance
• Manage the entire lifecycle of in-store hardware
• Proactively identify tech issues and implement long-term solutions
• Optimize ticketing workflows for help-desk efficiency
Requirements:
• 7-10+ years of IT support management experience
• Proficient in POS sys...