Location
san fernando, la union, Philippines
Posted
July 28, 2026
Job Description
MCI is seeking an IT Helpdesk Specialist to support end-users, troubleshoot hardware and software, and ensure smooth IT operations. You will provide first-line assistance via phone, email, or in-person, resolve issues, and escalate complex tickets as needed.
The role emphasizes strong communication, customer service, and technical skills, including familiarity with Five9, VPN, and remote desktop tools. Join a growing US-backed tech-enabled services company with global reach.
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