IT Helpdesk Resources

Star Services LLC

Full-time AGG
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Location
abu dhabi, abu dhabi, United-Arab-Emirates
Posted
June 30, 2026

Job Description

IT Helpdesk Technician

Job Summary
Provide first-line IT support to end-users troubleshoot hardware/software issues support VoIP phone systems and assist with basic network cabling and infrastructure.

Key Responsibilities

  • Provide technical support via phone email and ticketing system

  • Troubleshoot desktops laptops printers and common software issues

  • Install and configure hardware software and user accounts

  • Support VoIP phone systems and telecommunication issues

  • Assist with network cabling connectivity and physical IT setup

  • Manage tickets documentation and IT asset inventory

  • Provide remote support and escalate complex issues when required

Requirements

  • 12 years of IT Helpdesk or technical support experience

  • ...