IT Helpdesk

Full-time IT & Technology

Primary Focus Areas: Someone who can balance technical data handling with operational training.

• Data Migration & Scrubbing: Must be Spreadsheet Experts. Our priority is cleaning up 5 years of inconsistent data from Acumatica and standardizing it (SKUs, Units of Measure, etc.) before it is uploaded.
• Reporting & Dashboards: Should have a Management Accounting mindset helping us build dashboards that show real-time project balances and Budget vs. Actual costs.
• Training & Help Desk: Must be patient and clear communicators, as they will be the primary support for our team during the implementation and transition.
• Technical Skills & Experience:
• Experience: 35 years of experience in ERP implementation or as a heavy ERP power user.
• System Knowledge: Familiarity with ERPNext is a major advantage. Knowledge of Acumatica is also helpful for the extraction/cleanup phase but not a requirement since Joven is here to do that.
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