IT Helpdesk Agent (Level 1) – Windows & 365 Support

Link-Worldwide

Full-time Other-General
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Location
valle de chalco solidaridad, valle de chalco solidaridad, Mexico
Posted
July 05, 2026

Job Description

Link-Worldwide is looking for a dedicated Level 1 IT Service Helpdesk Agent to join their IT Support Services team in Mexico City. The ideal candidate will have 2–3 years of experience in technical support, offering top-notch assistance for hardware and software issues.

As the first point of contact for technical issues, you'll utilize your strong troubleshooting skills and commitment to customer satisfaction to help users resolve their IT challenges efficiently. A collaborative team culture and opportunities for professional growth await the right candidate.

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