Job Description
Description
At FORM, we’re looking for an IT Help Desk Technician to join our Global IT team. In this role, you’ll be the first point of contact for internal IT support, ensuring employees have the tools, access, and technical assistance they need to work efficiently. From onboarding new hires and managing user accounts to troubleshooting Windows and macOS devices, you’ll play a key role in delivering a seamless IT experience across our global organization.
This is a hybrid position based in Mexico City, requiring onsite presence up to two days per week.
About Form
We are FORM, a US‑based company with engineering teams in Hungary, Poland and Ukraine. Our platform combines task management with cutting‑edge image recognition to help the world’s largest brands understand what’s happening on retail shelves in real time. Our mobile apps are at the heart of this — used daily by thousands of field teams across the globe.