IT Help Desk Support Technician Tackling Complex Technical Issues
Canada Tubeform Inc
Full-time
Other-General
Location
kelowna, regional district of central okanagan, Canada
Posted
July 20, 2026
Job Description
Step into the role of IT Help Desk Support Technician and solve complex issues. Bring your expertise in providing on-site and remote support for diverse technical environments.
As a key player in our IT support team, you will assist small and medium-sized businesses by addressing their technical challenges. With over 2 years of experience, your skills in troubleshooting and configuration will shine as you manage both hardware and software. Effective communication and organization will be crucial to facilitating services for our clients.
Key Responsibilities:
• Provide comprehensive IT support for end-users
• Diagnose issues with Windows, MacOS, and mobile tech
• Assist in configuring network equipment like routers and switches
• Document all support activities in the ticketing system
• Coordinate with vendors for hardware and software solutions
Requirements:
• Technical diploma or equivalent experience
• At least 2 years in a technical support role
• De...
As a key player in our IT support team, you will assist small and medium-sized businesses by addressing their technical challenges. With over 2 years of experience, your skills in troubleshooting and configuration will shine as you manage both hardware and software. Effective communication and organization will be crucial to facilitating services for our clients.
Key Responsibilities:
• Provide comprehensive IT support for end-users
• Diagnose issues with Windows, MacOS, and mobile tech
• Assist in configuring network equipment like routers and switches
• Document all support activities in the ticketing system
• Coordinate with vendors for hardware and software solutions
Requirements:
• Technical diploma or equivalent experience
• At least 2 years in a technical support role
• De...