IT Help Desk Support Specialist at CLV Group

clvgroup

Full-time Management & Operations
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Location
oakville, on, Canada
Posted
July 09, 2026

Job Description

Join CLV Group as an IT Help Desk Support Specialist, offering Level 1 technical support to internal users. Use your technical aptitude and commitment to customer service to excel in this hands-on role.

This is an ideal opportunity for professionals with 1-2 years of IT support experience who are keen to provide outstanding support across teams. You will troubleshoot hardware and software issues while maintaining clear communication. Be part of a highly engaged team in a collaborative environment committed to excellence.

Key Responsibilities:
• Serve as the first point of contact for IT support
• Troubleshoot hardware, software, and connectivity issues
• Log, track, and resolve support tickets efficiently
• Provide on-site assistance at office locations
• Support onboarding and offboarding processes for users

Requirements:
• 1-2 years in IT support or related role
• Experience with Windows, macOS, iOS, and...