Location
gurugram, gurugram, India
Posted
July 14, 2026
Job Description
IT Global Service Desk (Senior) Analyst
Department: Tech - IT
Employment Type: Permanent - Full Time
Location: Gurugram, India
Reporting To: Global Operations Centre Manager
Description
We have an excellent opportunity to join our newly established IT Service Desk Team, supporting internal colleagues at Aurora, a highly successful energy analytics consultancy. This is an office-based position located in our Gurugram office, working shifts as part of the Service Desk Team to provide 24x5 rotational global support.
To succeed in this role, you’ll need minimum of 5 years of global technical support hands on experience, delivering solutions across diverse IT environments and ensuring high customer satisfaction. Key technologies include Windows 11, Microsoft 365, MS Teams, Intune, account administration tools (e.g., Entra, SharePoint), and general hardware/software troubleshooting.
We’re looking for someone who is resourceful, adaptable, and a...
Department: Tech - IT
Employment Type: Permanent - Full Time
Location: Gurugram, India
Reporting To: Global Operations Centre Manager
Description
We have an excellent opportunity to join our newly established IT Service Desk Team, supporting internal colleagues at Aurora, a highly successful energy analytics consultancy. This is an office-based position located in our Gurugram office, working shifts as part of the Service Desk Team to provide 24x5 rotational global support.
To succeed in this role, you’ll need minimum of 5 years of global technical support hands on experience, delivering solutions across diverse IT environments and ensuring high customer satisfaction. Key technologies include Windows 11, Microsoft 365, MS Teams, Intune, account administration tools (e.g., Entra, SharePoint), and general hardware/software troubleshooting.
We’re looking for someone who is resourceful, adaptable, and a...