IT General Manager (Digital Ecosystem)

Full-time Other-General

Job Summary

,heprovidesleadershipoverITservicemanagement,coresystemarchitecture,andmajorprograms,ensuringserviceexcellence,projectdelivery,,managesfinancialperformanceincludingannualbusinessplanningandcostcontrol,andworkscloselywithstakeholders,theProjectManagementOfficeandtheAMSteamtodeliverhigh‑quality,cost‑effectiveITservicesthatsupportbusinessobjectives.

Job Responsibilities IT Strategy Planning

• Withunderstandingbusinesspolicy&direction,prepareITstrategyroadmaptosupportbusinessstrategy,includingworkingwithstakeholderstodefine&quantifybusinessbenefits
• ProvideleadershipfortheServicefunctionandintegratestrategicdirectionintotheServiceProgramactivitiesandgoals
• OwnerofoveralldesignandarchitectureofCoreSystemPlatform

IT Service Management

• LeadadistributedorganizationofProfessionalServiceexperts
• Manageserviceplanningandoperation
• SLAandinternalcustomersatisfactionlevelKPIshouldbem...