IT Experience Services Systems Administrator

External Computer Occupations

As a IT Experience Services Systems Administrator at Penumbra, you will play a critical role in determining the company's long term goals. IT Experience Services Systems Administrator is a key technical role responsible for managing, optimizing, and securing IT systems that drive seamless business operations and enhance employee experience. As a subject matter expert (SME) for critical platforms including cloud-based contact center (TalkDesk), MDM(OPIntel) for manufacturing devices, Docusign, and Privileged Access Management (PAM/BeyondTrust), this role ensures system reliability, drives continuous improvements, and fosters user self-sufficiency through automation and knowledge sharing.
Additionally, this role manages Office 365 administration and license management, ensuring optimal utilization, security, and compliance of enterprise applications and software resources.
This position plays a vital role in aligning IT services with business needs by improving system performance...