Job Description
Responsibilities
IT Helpdesk & Corporate Support (20%)
. Provide Level 1 IT support for Corporate Office users (35 users)
. Manage user provisioning, device setup, access rights, and asset tracking
. Troubleshoot common issues (M365, endpoints, printers)
. Escalate complex infrastructure issues to central IT or vendors
. Maintain structured ticket logs and monthly support reporting
Data Governance & Quality (20%)
. Support structured data quality assessments across corporate and plant systems
. Coordinate with data owners to maintain master data integrity
. Maintain enterprise data standards, dictionaries, and validation rules
. Support digitization of manual data capture processes
. Identify and document systems of record for key operational data
. Work on digitization of data
Process Automation (40%)
. Document and ma...