Job Description
Your Opportunity: Health Shared Services (HSS) delivers essential services that support both clinical and non‑clinical teams across Alberta’s healthcare system. Working in partnership with the teams we serve, we share a common purpose: enabling timely, high‑quality care for patients and families throughout the province. The Information Technology (IT) team supports nearly every aspect of Alberta’s healthcare system, providing expertise in computer systems, electronic communications, software, security, and information management. Our work helps improve patient care processes and supports the effective operation and management of the organization. We are currently seeking an IT Customer Support I to join our Service Desk team, providing frontline technical support for IT systems across the province. As a Customer Support I Service Desk Analyst, you will deliver Tier 1 technical support primarily over the phone. The Service Desk operates 24 hours a day, seven days a week, 365 days ...