Job Description
About the Role
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As the IT CMDB Owner , you will be responsible for the strategy, design, implementation, and continuous improvement of the Configuration Management Database (CMDB) . You will act as the subject matter expert in Configuration Items (CI) Discovery, Asset Lifecycle Management, and Service Mapping , ensuring the CMDB is a powerful enabler for IT operations.
Key Responsibilities:
Own & Lead the CMDB strategy, ensuring completeness, integrity, and accuracy of data.
Enhance ITSM Processes by integrating CMDB with Incident, Change, and other IT Service Management (ITSM) functions.
Automate & Optimize relationships between Configuration Items through advanced discovery tools and manual processes.
Collaborate Across Teams — work closely with IT Security, Architecture, Finance, Business Solutions, an...