IT- Applications Support

Confidential

Permanent Computer Occupations
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Location
Mumbai, Maharashtra, India
Posted
June 10, 2026

Job Description

Roles & Responsibilities:

  • Manage Level 1 and Level 2 support for applications

  • Diagnose and resolve application issues raised by users within defined SLAs

  • Maintain documentation of common issues and solutions in the knowledge base

  • Coordinate with vendors and internal teams for escalations and fixes

  • Assist with software rollouts, upgrades, and patches

  • Conduct training sessions for end-users when needed

  • Monitor application performance and generate periodic health reports

  • Location:

    Mumbai

    Branch:



    Experience:

    4 - 6 years


    Salary Range:

    As per industry standard


    Functional Area:

    Other


    Employment Type:

    Permanent


    Desired Candidate Profile:

  • 4 - 6 years of experience i...