Location
madrid, kingdom of spain, Spain
Posted
July 20, 2026
Job Description
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.
YOUR CHALLENGE
- Provide end‑user and platform support for ServiceNow, including incident/request handling, troubleshooting access and workflow issues, and ensuring timely resolution in line with SLAs.
- Maintain system stability by monitoring tickets, coordinating with technical teams, and supporting users with guidance on ServiceNow processes and best practices.
- Ensuring the operation of core banking applications in respect to application management (2nd level support)
- Processing of incident tickets generated by mon...