IT Application Support Next Gen App

Ovations Technologies

full time Computer Occupations
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Location
Yaounde, Central, Cameroon
Posted
June 28, 2026

Job Description

This is a 5 - month contract with our client in the Fintech industry.

We are seeking candidates primarily based in Douala or Yaoundรฉ. Exceptional international applicants may be considered, provided they are willing to travel to Cameroon periodically and meet all necessary legal, immigration, and business requirements.

Key Responsibilities

  • Application Operations: Manage production support, application health metrics (crash rates, latency), and app store releases across iOS, Android, Web, and USSD.
  • Incident & Vendor Management: Lead troubleshooting, conduct Root Cause Analysis (RCA), and manage cloud/third-party vendor escalations within SLAs.
  • Observability & Performance: Drive proactive monitoring (logging, tracing, alerting) using APM tools to optimize customer transaction success rates.
  • Governance: