IT Application Support Analyst

Tap Growth ai

FULLTIME Computer Occupations
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Location
Muntinlupa, Metro Manila, Philippines
Posted
July 16, 2026

Job Description

About Us:

GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines.

IT Support Analyst / Application Support Engineer

Responsibilities

Technical & Functional Support

  • Provide Level 3 technical and functional support for calculation and business-critical systems.
  • Assist users in troubleshooting system issues and resolving technical concerns.
  • Analyze incidents, identify root causes, and recommend effective solutions to improve system efficiency.
  • Follow ITIL-based processes for incident, problem, and change management.
  • Drive continuous improvement initiatives to maintain system performance, stability, and availability.

Implementation & Deployment

  • Perform pre-production setup, system integration, and non-regression ...