IT Administrator

Full-time Other-General

Location: King George’s Avenue

Employment Type: Contract

Summary of the role

Provides administration support to the IT Operations Team that is deployed at the customer site.

Responsibilities

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time.
• To help and assist in tracking the clean laptop counts.
• To help and assist in scheduling appointments for various activities.
• To keep track of the asset inventory in the storeroom.
• Any other ad-hoc duties as required and assigned in relation to the administration support.

Requirements

• Basic knowledge in using ITSM tool will be an added advantage.
• Proficient in MS Word, Excel and PowerPoint.
• Good communication skills in both oral and written.
• Basic technical skills in End U...