IT 2nd Line Support Engineer

Advanced Resource Managers

Contract Computer Occupations
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Location
Bedford, England, United Kingdom
Posted
July 06, 2026

Job Description

Responsibilities

:
  • Provide friendly and efficient technical support to users across a range of devices including desktops, laptops, smartphones, tablets, and printers.

  • Resolve technical issues using Service Central, aiming to meet agreed SLAs.

  • Assist with asset management, ensuring accurate tracking of devices and hardware.

  • Support project work such as hardware and software refresh programs, helping to roll out new technologies.

  • Deploy, maintain, and support iOS devices for users.

  • Create and update technical documentation, including processes and procedures to ensure consistency and clarity.

  • Contribute to server and network maintenance, working with the team to ensure smooth operations.

  • Travel to other UK locations for on-site support when needed.

    • About You:
    We're looking for someone who has experience in IT support and is passionate about delivering excell...

    Job Details

    • Job Type
      Contract
    • Category
      Computer Occupations
    • Date Posted
      July 06, 2026
    • Application Deadline
      August 15, 2026