ISR Systems Support Lead Technician for NATO with security clearance

Full-time Computer Occupations

Where: On-site in Mons, Belgium (SHAPE).

Would you like to join the leading international intergovernmental organisation?

We are supporting NATO in sourcing experienced professionals for mission-critical roles across the Alliance. This is a contract (B2B) engagement delivered on-site, working alongside NATO teams.

Key Responsibilities:

• Work within an integrated NIC + contractor team in a G14-equivalent Chief Technician role
• Provide Level-2 and Service-Management support for Incidents, Service Requests, Change Requests and Tasks, traceable through NCIA ITSM and Azure DevOps
• Respond, document, categorise and resolve assigned tickets in line with internal processes
• Install, maintain, monitor and support the JSSC services (NAMIS, CoreGIS, REACT, Intel-FS, ANB, Release Server, HMART, CSD IPL/IWS, ICMT, AOSS, NABI and more)
• Participate in daily reporting and planning (daily meetings)...