Location
johannesburg, gauteng, South-Africa
Posted
June 30, 2026
Job Description
Qualifications
- Minimum of 3 years of experience as a technician in a technical support role
- Prior experience with iOS devices is essential
- Proficiency in diagnosing and repairing hardware and software issues on iOS devices
- Strong understanding of iOS features, settings, and applications
- Excellent communication skills, both verbal and written.
- Ability to provide technical guidance to both customers and junior technicians
- Exceptional problem-solving skills to address complex technical challenges
- Outstanding customer service skills and a customer-centric mindset
Responsibilities
- Provide advanced technical support for iOS devices
- Perform repairs and replacements of components, ensuring compliance with the company's quality standards
- Assist customers in setting up, configuring, and troubleshooting their iOS devices
- Utilize expertise to provide specialized...