Location
kuala lumpur, kuala lumpur, Malaysia
Posted
July 08, 2026
Job Description
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
What You’ll Do
- Ensure strict adherence to local regulatory requirements and internal billing procedures for your assigned region.
- Prepare and deliver accurate and timely invoices, ensuring no delays in customer billing cycles.
- Maintain continuous communication with customers via email and calls to clarify billing concerns, resolve disputes, and address invoice‑related queries.
- Provide customers with billing breakdowns, usage summaries, and any documentation required for smooth payment processing in terms...