Location
shah alam, selangor, Malaysia
Posted
June 16, 2026
Job Description
We are looking for a Mandarin-speaking Customer Service Executive to provide professional customer support and ensure a positive customer experience.
Responsibilities
- Handle customer inquiries via live chat and email
- Resolve customer issues efficiently and professionally
- Handle escalation cases through the internal system
- Make 10–15 outbound calls per week when required
- Maintain service quality standards and response efficiency
- Work closely with internal teams to re...