Internship Customer & Logistics Service (Back Office)

full-time Information and Record Clerks

Job Description

Your function consists in supporting the Customer Service in diverse missions:

• You are a point of contact for customers, sales and internal departments regarding their orders and the follow-up of shipments. Here you look at the possibilities to provide a solution for your contact person
• You advise customers and are in contact with them by phone and email
• You take care of the customer follow-up from A to Z
• You monitor and analyze the performance and also help prepare it
• You prepare presentations for customer meetings
• You support us in several ongoing projects

Qualifications

• You are pursuing a Graduate, Bachelor's or Master's degree. If your studies have a logistics background, that's a plus
• You are a team player and are naturally helpful
• You have a problem-solving ability and can handle certain situations creatively
• You can work fluently with the MS Office...